Return Policy

To Begin The Return or Exchange Process, click HERE

Custom creased caps are NON-REFUNDABLE.

Lazy J Ranch Wear will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn).

Boots may be exchanged or returned only if the soles are unscratched and the boots are in new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit correctly.

NO REFUNDS on Sale Items or Special Orders.

Make all return shipments be made by UPS, so that you can take advantage of their shipment tracking system. We cannot assist you with lost return shipments unless a tracking number has been assigned to the shipment.

If you are to receive credit on your credit card, allow one to two billing cycles for the credit to appear on your statement. If your returned item was purchased with a Gift Card, we will issue another Gift Card for the amount of the credit due on completion of the return. If there is an additional amount owed, your credit card will be charged for any replacement merchandise when shipped.

Returning to a Store
You may return your online purchase to the store for exchange or refund. You must take a printed copy of your receipt to the store along with your merchandise (above return guidelines apply to instore exchange or returns).

Problems, Questions, Suggestions?
If you have any questions reqarding your order, please E-mail us at:


Purchases made on November 28th - December 2nd, 2019 are FINAL if use the code 30OFF at checkout during those days. NO EXCHANGES OR RETURNS.